Refund & Cancellation Policy

1. Before these terms apply

Online payment isn't open on this website yet. The rules that apply to your purchase will be shown or confirmed in writing before you pay. If this policy and your written agreement differ, your written agreement applies, subject to your rights under law.

2. Course cancellation before commencement

If you cancel before your course starts, you get a 100% refund of the course fee you paid, including GST.

3. Cancellation after training commencement

If you cancel within one week (7 calendar days) of your first scheduled class, you get a 100% refund of the course fee you paid, including GST. Your cancellation counts from the day we receive your request, and your access to course materials and recordings ends when the refund is approved. After that week, the course fee isn't refundable, except under section 5 of this policy.

4. Career package, mentorship and career service cancellation

If you cancel an Executive, Career Advantage or Premium Career Partner package, or a separate mentorship or career service, any refund depends on your package and your written agreement, including how services already delivered are treated. We'll give you these rules in writing before you pay.

5. Services we don't deliver

If we can't deliver a service you've paid for, and don't offer a suitable alternative that you accept, you can ask for a refund for that service. If none of the service was delivered, you get a 100% refund of what you paid for it. If part of it was delivered, you get a refund for the part not delivered, in proportion to the whole service.

6. Duplicate and failed transactions

If you were charged twice, or money was debited for a failed payment, please contact us with your payment details. Once confirmed, we'll return the extra or failed amount to the original payment method, and any bank or gateway timing also applies.

7. Batch rescheduling

If we reschedule a batch, we'll try to tell you in advance and offer another batch. If you can't attend the new schedule, you can join a new batch. If no new batch suits you, section 5 of this policy applies.

8. Trainer changes

We may change a trainer for operational reasons, and will keep the course content comparable. A trainer change on its own doesn't allow a refund.

9. Missed classes

Classes you miss aren't automatically refundable. Session recordings are available, and a batch transfer is possible.

10. Pay After Placement fees

Fees and any refunds under Pay After Placement follow the Schedule to your signed Pay After Placement Agreement, including when fees become payable and any exceptions, for example if an offer is withdrawn.

11. What this policy doesn't cover

Not getting a job, an interview or a particular salary doesn't by itself entitle you to a refund, unless your written agreement says otherwise, because these decisions belong to employers.

12. How to request a refund

• Call or WhatsApp +91 80508 45474, or email info@marketyourprofile.com.
• Give your name, registration reference and payment details, and tell us why you're asking.
• We'll review your request and tell you the outcome within 3 working days.

13. Processing time

Approved refunds go back to the original payment method unless we agree otherwise. Refunds are processed within 7–10 working days of approval, and your bank may take a little longer to show the amount. A 100% refund has no deductions.

14. If you disagree

Babu, Grievance Head, info@marketyourprofile.com, Enhance Path Consultancy Services, Sigma Tech Park, Level 6, Gamma Block, Varthur Kodi, Bengaluru, Karnataka – 560066, India.

You may also approach the National Consumer Helpline or a Consumer Commission.